Shipping policy
SHIPPING POLICY
At Slayed Beauty, we want your order to reach you as quickly and smoothly as possible. We work with a number of fulfilment warehouses depending on the product ordered and the customer's location, so delivery times can vary slightly between products.
ORDER PROCESSING & TRACKING
Once your order has been confirmed, it will be prepared for dispatch by the fulfilment warehouse responsible for your product.
Tracking information is typically provided within 2–4 working days of placing your order.
Once tracking has been issued, please allow a short period for the courier's tracking system to update.
If you have ordered more than one item, your products may occasionally be fulfilled from different warehouses. This means your order may arrive in separate parcels and at different times. You will receive the relevant tracking information for each shipment where applicable.
ESTIMATED DELIVERY TIMES
Our current typical delivery estimates are:
United Kingdom:
5–10 working days
International:
7–20 working days
These are estimated delivery times rather than guaranteed delivery dates.
Delivery may vary depending on the product, fulfilment warehouse, destination, courier service, public holidays and other circumstances outside our reasonable control.
Where a product has a different expected delivery timeframe, this may be stated on the relevant product page or communicated to you separately.
Working days exclude weekends and UK public holidays.
FREE TRACKED SHIPPING
Slayed Beauty currently offers free tracked shipping to destinations available through our online checkout.
The shipping options available to you will be confirmed during checkout.
DELIVERY DELAYS
Although most orders arrive within the estimated timeframe, occasional courier, customs, seasonal or logistical delays can occur.
If your order has not arrived within the expected delivery period, please check your tracking information first.
If you still require assistance, contact us at:
Please include your order number so our customer support team can investigate the shipment for you.
ADDRESS INFORMATION
Customers are responsible for ensuring that the delivery address provided at checkout is complete and accurate.
Please check your address carefully before completing your order.
If you notice an error after placing your order, contact us as soon as possible at info@slayedbeauty.com.
We will do our best to help, but once an order has entered fulfilment or has been dispatched, we may not be able to amend the delivery address.
LOST OR UNDELIVERED PARCELS
If your tracking shows an unexpected delivery issue, or you believe your parcel may have been lost in transit, please contact us so that we can investigate the shipment with the relevant fulfilment partner or courier.
Please do not assume a parcel is lost simply because tracking has temporarily stopped updating, as international tracking can occasionally take several days to refresh.
INTERNATIONAL ORDERS
International delivery times vary depending on the destination and local courier network.
Customs processing in the destination country may occasionally extend the delivery timeframe. These delays are outside Slayed Beauty's direct control.
QUESTIONS ABOUT YOUR DELIVERY?
We're happy to help.
Email us at:
Please include your order number when contacting us about an existing order.
Slayed Beauty®